System
Integration HUB
Online & Mobile Banking
Prepare for System Integration
ACCESSING YOUR MONEY
During System Integration (5:30pm Friday, October 30 – Sunday, November 1), all systems will be down. Employee and member access to account information will be down until systems resume Monday, November 2. This includes in-branch transactions, Online & Mobile Banking, some card transactions, and ATMs.
Most services will resume on Monday, November 2. Our team will be ready to assist you and answer any questions you may have. Please monitor your accounts closely and allow until end of day Wednesday, November 4, (48 hours after System Integration), before contacting us about account discrepancies. During this time, weekend transactions may still be pending, and duplicate transactions will be automatically reconciled.
DEBIT & CREDIT CARDS
We anticipate your United Texas cards will continue to function normally through System Integration weekend. However, some transactions may not process due to the System Integration.
During System Integration, we recommend having a secondary payment method available. P2P payments such as Venmo, Zelle, PayPal, and Apple Cash will be accessible up to $500 a day.
Please be aware of your account balance prior to System Integration and understand if you spend more than your account balance during System Integration, you will be responsible for paying back the over-drafted funds plus applicable fees.
You can activate your new ALLIANCE debit or credit card as soon as you receive it and begin using it on Monday, November 2. You will be required to set a new pin upon activation.
Cash
We recommend that members withdraw some cash for their weekend plans no later than close of business Friday, October 30 as our systems will be down beginning 5:30pm Friday, October 30. Plan ahead.
INSTANT ISSUE INTERRUPTION
Due to System Integration, our branches will pause issuance of Instant-Issue Debit or Credit cards from October 15 - November 16. Your new card(s) will be mailed to you starting October 16.
If you have not received your new card by November 16, please contact us.
LOST/STOLEN Cards
In the unfortunate event of a lost or stolen debit/credit card, please contact us immediately. We will do our best to get you a new card as soon as possible.
System Integration
is complete in
Day(s)
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Hour(s)
:
Minute(s)
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Key Dates
- OCTOBER 16
- OCTOBER 30 – NOVEMBER 1
- NOVEMBER 2
- NOVEMBER 3-4
New ALLIANCE Debit & Credit Cards are issued via mail. Activate your new ALLIANCE card.
You will not be able to use your new cards until November 2.
System Integration Weekend:
5:30pm Friday, October 30 – Sunday, November 1
Download our app and use your new ALLIANCE Debit/Credit Cards & Login to Online Banking & Mobile App
Monitor your account and contact us if things aren’t right, we’re happy to help!
Ready, set... ACTIVATE!
ACTIVATE YOUR NEW CREDIT OR DEBIT CARD
Your card will arrive with a sticker on it. Follow the sticker’s instructions to activate. We encourage you to activate your card(s) as soon as you receive them. You will be required to set a new pin upon activation. You will not be able to use your new cards until November 2, 2026.
Tap, swipe, or insert at most retail stores.
DOWNLOAD ALLIANCE MOBILE BANKING ON NOV. 2
Download our app in GooglePlay and Apple Store. For a walk through of ALLIANCE Credit Union’s Online Banking view a Tutorial here.
You will not be able to access your ALLIANCE Online or Mobile Banking until November 2.
CREATE NEW ONLINE BANKING PASSWORD
Starting November 2, you will be using ALLIANCE Online & Mobile Banking. When asked to login, click Forgot Password to create a new one. You will use the same username from your United Texas Online Banking to login with your new password. Please be advised that the United Texas Online & Mobile Banking app will no longer be active after October 30.
UPDATE RECURRING PAYMENTS USING YOUR NEW CARD
On November 2, you will need to re-establish a connection for recurring payments using your new ALLIANCE debit or credit card.
RECONNECT EXTERNAL ACCOUNTS
Accounts from other financial institutions will need to be reconnected to your ALLIANCE account profile. To add an external account via our Mobile App, tap Transfers at the bottom of your screen and click External Account Management. Follow the prompts to add your account for easy money transfers.
UPDATE YOUR CONTACT INFORMATION
Periodically, ALLIANCE will need to send out important information and alerts. Please update your contact information through
Online Banking or Mobile App for Apple/Google, or
Text us: 806.798.4607,
Email us: member.services@alliancecutx.com, or
Call us: 800.687.4328.
FUNDS AVAILABILITY POLICY DISCLOSURE
MEMBERSHIP & ACCOUNT AGREEMENT
PRIVACY POLICY
SCHEDULE OF FEES AS OF 11/01/26
To view our current Schedule of Fees please view our Member Resources.